Build the scope
Choose the project type, number of areas, technical checks, deliverables, revision count and timing. The live total changes with those selections before checkout.
The process
A visible path from
scope to decision.
The quotation, calculation, quality review, revision and acceptance stages are separated so each side knows what happens next.
Confirm the order
Review the final line items, service terms and exact checkout amount. Payment opens the private customer workspace and records the agreed scope.
Provide usable inputs
Share drawings, dimensions, ceiling or pole heights, target criteria and IES or LDT files. Missing or contradictory inputs are raised before reliable modelling continues.
Model and calculate
The assigned specialist builds the relevant DIALux model, calculation surfaces, maintenance assumptions, lighting scenes and proposed layout.
Independent quality review
A second review checks the work against the agreed inputs, selected scenarios, key results and report scope. Any issue returns to calculation before delivery.
Review and revise
The customer receives the agreed outputs in the private workspace and can request the included number of in-scope revisions or raise a supervised concern.
Accept and close
After acceptance, the final package remains tied to the order record. Refund and escalation routes remain available, and workspace chat is deleted after the stated retention period.
Before you purchase